Pronos B.V. processes your personal data for the following purpose: to secure and optimize the website of Pronos B.V., to inform you via newsletters about new services, functionalities and products of Pronos B.V. and of companies related to us.
Legal basis for processing
Pronos B.V. processes your personal data on the following legal basis:
‘The processing of your personal data is necessary to represent the following legitimate interest(s) of Pronos B.V. or of a third party: The processing of your personal data is necessary for the security and optimisation of the Pronos B.V. website in order to protect against, among other things, cyber-attacks from outside. It is also necessary for Pronos B.V. to keep improving the customer experience, so that customers can quickly find what they are looking for and like to return to our website. In the context of the ‘duty of care’, Pronos B.V. wants to inform its customers about the services and products they purchase.’
Provision of personal data by the data subject
The data subject is not obliged to provide certain personal information to Pronos B.V. The following information is not mandatory: address, telephone numbers, special personal data and personal data in connection with criminal convictions and criminal offenses.
If the data subject does not submit his/her personal data to Pronos B.V., the website may not function as it should and the contact form cannot be used.
Categories and source(s) of personal data
Pronos B.V. has obtained the following regular personal data (IP addresses, ISPs, location data, email addresses, device data, names, telephone numbers) from the following source(s): own address database, sales contract, contact form, Google Analytics and Campaign Monitor (mailing provider).
This does not concern public source(s).
Receivers of personal data
Pronos B.V. provides your personal data to website analysis agencies that collect information from visitors of the Pronos B.V. website. Pronos B.V. also provides your personal data to companies within the Pronos B.V group.
Transfer of personal data to a recipient in a third country or to an international organisation
Your personal data may be transferred by Pronos B.V. via Google Analytics (IP anonymisation is enabled) and Campaign Monitor (newsletters) to countries outside the EU/EEA. The country to which Pronos B.V. transfers your personal data is: United States.
With regard to the transfer of personal data to the aforementioned third country/countries, the following measures have been taken:
‘The organisations in the third country to which the personal data are transferred are connected to the Privacy Shield. More information about the aforementioned measures taken by Pronos B.V. or a copy thereof can be obtained by the data subject by contacting Pronos B.V. in writing. See below in this privacy statement for the relevant contact details.
Retention period of personal data
Your personal details will be stored by Pronos B.V. for a period of 24 months. We do not apply a retention period for sending newsletters and customer contact.
Rights of data subjects
You have the right to submit a request to us for access, rectification and/or removal of the personal data that we process from you. In addition, you have the right to request that we limit the processing of your personal data and to object to the processing of your personal data. Regarding the newsletter, you can unsubscribe yourself at any time. As a data subject, you also have the right to request Pronos B.V. to provide the personal data that you yourself have submitted to Pronos B.V. in a structured, customary and machine-readable form, so that you can provide these personal data to another controller if desired.
For questions about this privacy statement and the processing that Pronos B.V. undertakes, you can contact us via the contact details below. A request for access, rectification and/or removal, or restriction and objection can be submitted in writing by email or by post. A request for data portability can be made by submitting the request in writing by email or by post. It must be mentioned what data is involved and from which period the data are desired. For these requests we can ask you for identification.
7553 LL Hengelo
7550 KC Hengelo
T: +31 (0)88 2276550
Please contact us if you have a complaint about the processing of your personal data by Pronos B.V. As a data subject you also have the right to file a complaint with the supervisory authority.
This privacy statement is a translation of the Dutch privacy statement. In case of doubt or disputes, the Dutch privacy statement will prevail.